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Useful Contacts, Links

LOCAL ADVICE SERVICES AND HELPLINES

Age Concern - Somerset

01823 236212

Monday to Friday 9am - 1pm, 2pm - 5pm

Alzheimers Society - Somerset Branches

Mid-Somerset AS - 01749 344774

Monday, Wednesday, Friday, 09.30am - 11.30am

South West AS - 01460 67877

Monday - Friday 09.00am - 5.00pm

Link to their website with useful information.

http://www.alzheimers.org.uk/

Anorexia & Bulimia Care

An organisation for eating disorders suffers.

phone: 01934 710679

website: anorexiabulimia.co.uk

Belmont Information Point

Mental health Information

Browse or Borrow Books, Videos, CD's

Belmont Information Point is a friendly drop-in designed to increase knowledge and signpost those affected to local sources of help. See website for full list of titles.

www.belmontinfopoint.co.uk

For further details contact Tony on 01278 785177

Carers UK

Local branches of the National organisation

Taunton and district Branch - 07737 432153

East Somerset Branch - 01373 836438

Citizens Advice Bureau

Mendip branch - 01749 345394

www.mendip.gov.uk

Sedgemoor branch --01278 457 685

www.citizensadvice.org.uk

North Somerset - 0844 826 9692

www.northsomersetcab.org

Poster/link

Drug Interventions Programme (DIP)

is a new service for drug users who have been involved with the Criminal Justice System. (more information)

Contact DIP main office 01278 727 136, or 24/7 free helpline 0800 389 2080

Ethnic Minority/Faith Groups

Poster/link

equilibrium off user sheet

Headway-Somerset - The Brain Injury Association (contacts)

Headway Somerset is a branch of Headway UK and was first established in 1991 to provide support, advice and comfort to people with acquired brain injuries, their families and carers. Their main aim is to improve their quality of life and to reawaken the belief in people with brain injury that they are able to live an enjoyable and useful existence.

Freephone helpline: 0808 800 224

website: www.headwaysomerset.org.uk

In Touch Project - for the forgotten people

We are an independent project launched in 2007. We aim to reach some of the estimated 8 million 'forgotten people' in the UK who are affected by someone else's drug or alcohol use.

In touch offers you the choice to:

Meet, have a coffee and a chat, Talk through your options, Access information, Find support in your area.

contact details: 01749 670244

Monday - 10am - 8pm

Thursday - 10am - 8pm

Sunday - 9am - 1pm

website: www.intouchproject.org.uk

MIND

Provides a telephone information service, plus day projects and groups, for people experiencing anxiety and depression.

Taunton - 01823 334906

Monday - Friday 9.30am - 4.30pm

Bridgwater New Directions - 01278 446935

Minehead - 01643 708765

Monday - Friday 9.30am - 11.00am

Yeovil - 01935 474875

Mindline

[Helpline: Fri – Sun, 8pm – midnight ]

A Somerset-wide out of hours telephone support line for anyone suffering emotional distress, carers, family members and friends. Callers do not need to be in crisis but may need information, emotional support or understanding.

contact: 01823 276892

www.mindline.org.uk

MENCAP

Somerset District Office: 01823 253199

www.mencap.org.uk

NAS Somerset Branch

www.somerset-autism-support.org.uk

On the Level

offers a free and confidential service for young people throughout Somerset , for anyone under 18 or parents/guardians seeking advice and information on drugs and/or alcohol.

Contact: 01749 675 766

www.onthelevel.org.uk

Somerset Active Living

Partnerships for Older People (POPP)

Somerset is one of 19 Authorities to be given money by the Department of Health to help older people to stay active and healthy, and have more say about what happens in their local communities.

Having fun at 50+

Somerset County Council

Services for carers

Somerset Direct contact for social care services 0845 345 9133

Somerset Change - freephone: 0800 694 9999

offers an outreach and advocacy service to anyone affected by domestic abuse.

Monday - Friday 9am - 5pm (not bank holidays)

Somerset Gay Health

Monday - Friday 9am - 5pm

contact: 01823 327078

Samaritans

Samaritans are there 24/7 to give emotional support to people who are experiencing all kinds of feelings of emotional distress or despair.

contact: 08457 90 90 90

website: www.samaritans.org

link to poster

Somerset Travel Pass

pdf

Somerset & Wessex Eating Disorders Association [SWEDA]

Helpline [01458 448600]

www.swedauk.org

Turning Point

A registered charity, provides free, confidential advice, information & support for all drug & alcohol problems – this includes carer support. (more information)

freephone 0800 389 8049

www.turning-point.co.uk

Voluntary Work

It's a good site and gives lots of fresh ideas for volunteering.

http://www.doit.org.uk/

NATIONAL HELPLINES

These are some key telephone help lines, opening hours vary

(L) = Lo-call Rate

The ADDISS Resource Centre

10 Station Road, Mill Hill, London NW7 2JU

Tel: 020 8906 9068 E mail: info@addiss.co.ukI

Informationon adult ADHD is available from www.addiss.co.uk/adults or the address above . They also publish ADHD News & have a comprehensive book/video store.

Alzheimer’s Society

contact: 0845 300 0336 - 8.30am - 6.30pm

www.alzheimers.org.uk

Al-Anon Family Groups UK & Eire

tel: 020 7403 0888 Fax: 020 7378 9910

www.hexnet.co.uk/alanon/alanon.html

Asperger Syndrome Consultancy Service

on 01278 426203

The Association for Post- Natal Illness

25 Jerdan Place , London , SW16 1BE . Offers information and advice on overcoming post -natal depression. Also offers support for husbands and partners of depressed mothers.

www.apni.org

Autism Helpline

Information, advice & support for people with ASD's, families/carers & professionals
Tel: 0845 070 400
Open: Mon - Friday, 10am - 4pm
Minicom: 0845 070 4003

BBC Online/Mental Health

www.bbc.co.uk

Borderline Uk Ltd

Borderline UK is a national user-led network of people within the United Kingdom who meet the criteria, or who have been diagnosed with Borderline Personality Disorder (BPD)

www.borderlineuk.co.uk

Carers Direct -

Information, advice and support direct for Carers.

Carers Direct website www.nhs.uk/carersdirect

Free phone: 0808 802 02 02

Carers UK

Carers UK is the voice of carers. Carers UK is here to improve carers' lives by fighting for equality and recognition for carers. Carers UK campaigns for changes that make a real difference for carers and provides information and advice on carers' rights and how to get support.
www.carersuk.org 0808 808 7777

Caring For Someone

Information for carers plus contact details for Government and Charity organisations

www.direct.gov.uk/en/CaringForSomeone

CITA [Council of Involuntary Tranquilliser Addiction]

Tel: 0151 949 0102 [Information / Helpline]

Best time to telephone helpline: 10am – 1pm [Monday to Friday]

Cavendish House, Brighton Road , Waterloo , Liverpool , L22 5NG .

Tel: 0151 949 0102 [Information]

Tel: 0151 474 9626 [Office]

Best time to telephone: 10 am – 4pm

www.liv.ac.uk

Cruse

0870 167 1677 bereavement counseling line

www.crusebereavementcare.org.uk

Depression Alliance 0845 1232320

www.depressionalliance.org

Drinkline 0800 917 8282

Eating Disorders Association [EDA]

Telephone Helpline: 01603 621414 [Weekdays: 9am – 6.30pm ]

A national charity offering help and information to people with Anorexia Nervosa and Bulimia Nervosa, their families and friends.

www.edauk.com

Families Anonymous

A self-help group who welcome those affected by drug/substance abuse of a relative or friend.

For local group: 0845 1200660

The Meeting House, Street (opposite Mullions Hotel)

7.15 (tea) 7.30 (start) 1st and 3rd Wednesday of each month.

www.famanon.org.uk

First Aid for Mental Health Sufferers

Department of Psychiatry, University of Melbourne
Mental Health First Aid Guidelines
The following publications are now available on the CSIP
website:
• Deliberate Self-Injury First Aid Guidelines
• Depression First Aid Guidelines
• Suicidal Thoughts & Behaviours First Aid Guidelines
• Psychosis First Aid Guidelines
• First Aid Recommendations for Psychosis:
Click to view these documents.

Guide to the Mental Capacity Act for Carers 19th Oct 2006

pdf

Hearing Voices Network

C/o Creative Support, 16 Tariff Street ,

Manchester , M12 EP. Tel: 0161 228 3896.

www.hearing-voices.org

Manic Depression Fellowship

Tel 020 7802 0300

www.mdf.org.uk

Mentality – Mental Health Promotion

www.mentality.org.uk

Mental Health in The UK

www.mentalhealthintheuk.co.uk

MIND

[National Association for Mental Health]

Granta House, 15-19 Broadway, London , E15 4BQ .

Tel: 020 8519 2122 [Head Office].

A national organisation that aims to work for a better life for people diagnosed, labeled or treated as mentally ill. It does this through campaigning, community development, training, publishing and a comprehensive information service.

Mind Information Line: 0845 766 0163

Monday - Friday 9.15am - 5.15pm

www.mind.org.uk

Mind Out for Mental Health

www.mindout.net

National Autistic Society ( NAS)

Autism Helpline 0845 070 400

For carers/families and professionals

Monday - Friday 10.00am - 4.00pm

Publications on autism & Asperger syndrome are available via the address below. You can request a free catalogue with over 120 books, videos & CD ROMs.

NAS Publications, The National Autistic Society

393 City Road, London, EC1V 1NG

Tel: 020 7833 2299 / Minicom: 020 7903 3597

Email: nas@nas.org.uk www.nas.org.uk

National Carers Helpline

Carersline - advice line for carers at the cost of a local call:

Tel: 0345 573 369

National Learning Disability Helpline

free on 0808 808 1111, or minicom 0808 808 8181.

Mencap helpline

National Drugs Helpline 0800 776600

www.urban75.com/Drugs/helpline.html

National Personality Disorders

www.personalitydisorder.org.uk

No Panic

Helpline - 0808 808 0545

Helpline for those with anxiety problems and suffering from panic attacks.

Every day - 10.00am - 10.00pm - staffed by trained volunteers

National Phobics Society

407 Wilbrahim Road , Chorlton, Manchester , M21 0UT

Tel: 0161 881 1937

National membership organisation providing help and advice for sufferers, their carers and their families

www.phobics-society.org.uk

Night Time Anxiety Crisis line

contact: 0808 808 0545 (answer phone service only)

10.00am - 10.00pm every day

National Self-Harm Network

PO Box 16 190, London , NW1 3WW .

www.nshn.co.uk

A Service User’s Web Site

www.madnotbad.co.uk

Parent to Parent Line

A free, confidential telephone support service for parents of an adult or child with an ASD
Tel: 0800 9 520 520
Open 24 hours Call any time & leave a message & contact number

Parent Against Drugs Abuse

contact - 0845 702 3867

Princess Royal Trust for Carers

www.carers.org

YC Net for young carers

Prisoners Family & Friends Service

contact - 0808 808 3444

Monday - Friday 10.00am - 5.00pm

Refuge

Domestic Violence Helpline 0808 2000 247

Rethink National Advice Service

020 8974 6814 Rethink Caring

Rethink, severe mental illness

Front Door: 0845 456 0455 Advice Line [Mon – Fri, 9 am – 5 pm ].

Offers advice, support and information for people suffering from enduring mental illness, including schizophrenia, their families / carers.

28 Castle Street , Kingston upon Thames , Surrey , KT1 1SS . Tel: 020 8547 3937 [office]. Wide ranges of leaflets are available, www.rethink.org

Samaritans 0845 790 9090

24-hour confidential, emotional support for anyone in despair, isolated or suicidal.

www.samaritans.org.uk

Saneline

National Helpline: 0845 678000

A national out-of-hours telephone helpline for anyone coping with mental illness, whether they are sufferers, carers or concerned relatives or friends

www.sane.org.uk

World Fellowship for Schizophrenia

www.world-schizophrenia.org

Schizophrenia.com

www.schizophrenia.com

Supporting Carers Better

The Supporting Carers Better Network was set up for all People Supporting Carers in Mental Health in England. It aims to identify and share good practice, and connect people.